Dubuque Bank and Trust
, a member of Heartland Financial USA, Inc.
, operates eight offices in Dubuque, Epworth, Farley and Holy Cross. The bank serves thousands of customers in Iowa as well as Illinois, Wisconsin and other states. With assets of more than $1 billion, DB&T is among Iowa’s 10 largest banking institutions. The bank is a member of FDIC and an Equal Housing Lender.
Dubuque Bank & Trust Representatives:
Bret Tuley, Operations
Ron Sterr, Business Banking
Joe Pregler, Maintenance
Heartland Financial Representatives:
Mel Miller, Investments
Michael Loebach, Electronic Banking
Nelson Klavitter, Operations
Kimberly Davis, Marketing
Our internal efforts are resulting in more awareness outside the office. Employees are increasingly conscience of how their daily activities impact the environment . For example, one employee recently purchased a more sustainable model of washer because of his newfound knowledge. Also, the marketing department worked with its caterer to provide compostable products. Now, the caterer is becoming an expert in “green-ware,” and providing new sustainable choices to other customers.
Innovation: Company-wide Electronic Faxing
Analyzing the costs of paper, energy, supplies and maintenance for more than 174 fax machines between Dubuque Bank & Trust and our parent company, Heartland Financial USA, Inc., we have implemented an electronic fax system. Along with saving the company money, electronic faxing saves time and eliminates extra energy and paper consumption. The time lost when encountering problems with the previous analog faxes was a major consideration from an Information Services perspective. The team managed all DB&T and Heartland machines.
We can now fax directly from a computer. You simply enter a phone number in the fax form, attach the fax in an acceptable format and hit send. The user then receives an e-mail once the fax has been successfully transmitted.
Faxes are also received electronically. The department fax administrator is notified when a fax arrives via e-mail. He/She then forwards the fax to the appropriate user.
Overall, it has helped streamline the process for employees.